The Lifecycle team of XCAS professionals will be at your side from ground zero. From initial demo, to SOW, mapping of the XCAS System processes to your institutions Business and user processes, right up to implementation. We will help you to implement best practices to drive efficiency while using the platform.
Our experienced technical and project management team will complete your full implementation including managing all ETLs, quality assurance and testing. Our goal is to get you up and running on time and on budget, with as minimal disruption to your business as possible.
Training of your staff and users is key to a successful launch. Our team is ready to provide on-site training, video and conference call training, as well as back up support tools. Our early business and user process mapping will be key to help guide a successful training plan for all your staff.
Our dedicated team is ready and available to offer extensive help and support through your entire implementation, as well as after your ‘go live’ launch. Our Help Desk is available 24/7. Your success is our success!